Customer Care

Installations

Let us help you transform your home and office with great window dressing ideas that are determined by your budget and choice of design. We do installations of different types of blinds including vertical blinds, venetian blinds, roller blinds and roman blinds.

We also do install a variety of curtain rails, curtain rods and curtain holdbacks.

We offer supply and fit services. We are currently producing/manufacturing vertical blinds, this type of blinds are made of fabric and can be printed according to the client specification.
A company logo/ details can be printed on it or a family picture as per customized design. Clients have the option to spoil their eyes as they can even mix colors at an affordable price.

Clients also have a choice of installation type, that is to either install the blind overlapping the window or the blind only occupy the window space.
Our installations are quick and well planned that is why we always match our delivery times.

Maintenance

We do value both our clients and potential clients very much that we do not forget them, which is why we do follow ups to check how their blinds are working. In this regard we have introduced maintenance services.

This maintenance service is offered in three ways. The first one after installation we offer three months free maintenance (Terms and Conditions apply).
The second one is “call for duty” maintenance, this is where by anyone (clients or potential clients) call us to assist/help them with troubleshooting and repairs of their blinds. Our delivery time is we respond to calls immediately or within 48 hours maximum time.
The third one is Annual maintenance plan. This one we make a renewable contract of 24 months with a client. The contract has rules and regulations to be followed and benefits which include routine checkups and free cleaning services. We advise people to choose the Annual Maintenance plan as it’s a package with great benefits and it is affordable as it has flexible payment options.

Teamwork

We are a professional team that works together to help our clients achieve their desired results. Through our teamwork we have managed to put smiles on faces of our clients.

This spirit of teamwork has enabled us to go an extra mile in delivering our products and services as there is efficiency (delivery/deadline period are met) and excellent communication between the director and co-workers.
Team work does not only evolve around our staff, we also create an environment that enables us to have a good teamwork relations with both our existing clients and potential clients. We value our relationship with clients/customers and respect them and their views.
We are a team that looks forward to long term relations with all who request for our products and services and thus why we always emphasize treatment of all whom we deal with to be an awesome experience that will always be a positive sweet memory they will hunger for every time they need our services.

Creativity

We define creativity as the ability to produce services and products that makes people want more of them. Creativity is our craftsmanship, and with our team we do not have a limit when it comes to being creative, it is just endless just like a piece of artwork.

Through the aid of our clients’ requests we have learned to put their ideas and expectations together with our experts’ skills into our craftsmanship and delivering extra ordinary (marvelous) products and services.
We make blinds that are masterpieces of art, for example we make printed with different media such as pictures, decorations, designs, company logos and more. You just have to dream it and we will turn that dream into a reality.
Some people like mixing colors / patterns / designs and that is our piece of cake. Our creativity never go unnoticed as it transforms homes /offices and every place we render our service to.